Flight disruption

Tell us the flight and the date. We will check the official sources and explain what they do — and do not — confirm.

Step 1 of 2

What is happening?

Choose the closest match. You can add detail on the next screen.

My flight was cancelledThe airline or airport says the flight will not operate.
My flight is delayedThe departure time has moved and you are waiting.
I may miss my connectionYou have an onward flight and the first leg is running late.
My gate or departure time changedSomething about the departure has changed and you need to confirm it.
I cannot understand an announcementAn announcement was made and you need it explained.
I need help understanding my optionsYou are not sure what you are entitled to or what to do next.
I have another situationSomething else has happened that is not listed here.

Or describe it in your own wordsOptional

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